Kotae

Kotae | Build an AI Chatbot Your Customers Love

Automate conversations and delight customers with Kotae. Train our chatbot from your knowledge base and add it to your site in minutes.

Screenshot for Kotae | Build an AI Chatbot Your Customers Love

Kotae Introduction

Kotae: The Smart Chatbot Solution for Small Businesses

Kotae is an AI-powered chatbot designed to streamline customer interactions and free up valuable time for small businesses. This innovative platform empowers businesses to automate up to 80% of customer inquiries, allowing them to focus on growth and delivering exceptional customer experiences.

Effortless Automation, Powered by Your Content

With Kotae, businesses can train a custom chatbot using existing data sources such as website content, documents, and FAQs. This data-driven approach ensures that Kotae provides accurate and contextually relevant responses to customer queries, 24/7.

How it Works:

  1. Train: Simply input your website URL, upload relevant documents, or create a comprehensive FAQ section. Kotae's AI engine will analyze this data to understand your business and its offerings.
  2. Embed: Seamlessly integrate Kotae into your website with a simple code snippet. No coding experience is required, making deployment quick and easy.
  3. Customize and Optimize: Tailor Kotae's appearance to match your brand identity by customizing its logo, theme color, and welcome message. Continuously improve accuracy by reviewing chat history, refining responses, and updating training data.

Benefits of Choosing Kotae:

  • Save Time and Resources: Eliminate repetitive tasks and free up your team to focus on strategic initiatives and complex customer issues.
  • Enhance Customer Engagement: Provide instant and accurate answers to customer questions around the clock, improving satisfaction and building trust.
  • Generate Qualified Leads: Engage website visitors with personalized interactions, capturing valuable leads and nurturing them through the sales funnel.
  • Global Reach, Local Expertise: Cater to a diverse customer base with support for over 80 languages. Specialized onboarding is available in Japanese and English.

Key Features:

  • AI-Powered Responses: Leverage the power of OpenAI and retrieval-augmented generation to deliver accurate and contextually relevant answers.
  • Customizable Design: Align Kotae with your brand by personalizing its appearance and messaging.
  • Multilingual Support: Connect with customers globally with support for over 80 languages.
  • Easy Integration: Embed Kotae on your website with a simple code snippet.
  • Comprehensive Analytics: Gain valuable insights into customer interactions and identify areas for improvement.

Pricing and Availability:

Kotae offers a free 30-day trial, allowing businesses to experience the platform's capabilities firsthand. Detailed pricing information and demo requests can be found on the Kotae website.

In conclusion, Kotae is an all-in-one chatbot solution that empowers small businesses to automate customer interactions, improve efficiency, and elevate the customer experience.

Kotae Frequently Asked Questions

  • What is Kotae?

    Kotae is an AI-powered chatbot designed to automate customer inquiries for small businesses. It's designed to be easy to set up and use, requiring no coding and being ready in just 5 minutes.

  • How does Kotae learn about my business to answer questions?

    You can train Kotae using various sources like your website content, uploaded documents, or by setting up specific FAQs. This allows Kotae to provide accurate information based on your unique business data.

  • Can I customize Kotae's appearance to match my brand?

    Yes, you can customize Kotae's look by adding your logo, choosing a theme color, and setting a personalized welcome message.

  • What if Kotae provides an incorrect answer?

    You have the ability to override AI responses and create manual FAQs to ensure accuracy. You can also continuously improve Kotae's responses by reviewing chat history and adding more training data.

  • What languages does Kotae support?

    Kotae offers support for over 80 languages, making it suitable for businesses with a global customer base.

  • Is there a free trial available for Kotae?

    Yes, Kotae offers a 30-day free trial, allowing you to test its features and benefits before committing to a paid plan.

  • How do I add Kotae to my website?

    Once you've trained Kotae, you'll receive a code snippet that you can easily embed into your website. This will make Kotae live and ready to interact with your visitors.

  • Can I use Kotae on multiple websites?

    The provided information doesn't specify if you can use Kotae on multiple websites. You might need to contact Kotae or refer to their documentation for clarification.

  • What is the pricing for Kotae after the free trial?

    For detailed pricing information, you can visit the pricing section on the Kotae website.

  • Who can I contact for support or further questions?

    You can reach out to the Kotae team through the contact form on their website or by exploring the support resources available.