Best Knowledge Management AI Tools
AI Agents for customer-facing teams | Threado AI
Threado AI provides AI-powered agents that offer instant, automated support to customers and internal teams. These agents are trained on your internal knowledge base and can be set up in minutes on platforms like Slack, MS Teams, and Chrome. Threado AI helps businesses automate chat support, personalize customer engagement, and accelerate sales by providing quick and accurate answers to queries. It integrates with various data sources, including knowledge bases, intranets, CRMs, and more, to provide a centralized AI-powered knowledge hub for your customer-facing teams.
Recall - Summarize and save any online content
Recall is an AI-powered platform that allows users to summarize and save online content to a personalized knowledge base. It offers features such as AI-driven summarization of various content formats (including YouTube videos, podcasts, news articles, PDFs, and blogs), automatic categorization and interlinking of saved content, spaced repetition for enhanced learning, and data export capabilities. Recall prioritizes user privacy and data protection, with data ownership, portability, and EU-based servers. It is accessible through browser extensions (Chrome, Firefox) and mobile apps (iPhone, Android).
Perfect Wiki | Let AI answer repetitive questions instead of you right in Microsoft Teams
Perfect Wiki is an AI-powered help center software that operates within Microsoft Teams. It enables companies to consolidate their knowledge base, automate responses to inquiries, and gain insights from usage patterns. The platform facilitates the creation of a centralized repository for standard operating procedures (SOPs), FAQs, manuals, and guides, enhancing self-service support. An AI chatbot, integrated within Microsoft Teams' channels and chats, leverages this knowledge base to provide immediate answers to user questions in multiple languages. Perfect Wiki also offers AI-generated weekly reports to identify content gaps, track user engagement, and highlight popular search queries. The service prioritizes data security with GDPR compliance, encryption protocols, and automatic backups. Tailored pricing plans cater to various business sizes, from small teams to large enterprises.