Ariglad

Ariglad - Auto Update and Create Knowledge Base Articles

The first AI tool that auto-creates/updates your knowledge base from customer support tickets and product release notes.

Screenshot for Ariglad - Auto Update and Create Knowledge Base Articles

Ariglad Introduction

Ariglad is an AI-powered tool designed to automate the process of creating and updating knowledge base articles. It integrates with customer support platforms like Zendesk and Slack, analyzing tickets and conversations to identify knowledge gaps. By automatically generating suggestions and updates for knowledge base content, Ariglad helps businesses maintain accurate and up-to-date information for their customers, reducing support tickets and improving customer satisfaction. Key features include real-time source synchronization, AI-powered content generation, and seamless integration with existing CX/CX stacks. Ariglad is SOC2 certified, ensuring the security of sensitive customer data.

Ariglad Use Cases

  1. Reducing customer support tickets by providing self-service options

  2. Improving customer satisfaction by offering accurate and up-to-date information

  3. Streamlining knowledge management processes for support teams

  4. Keeping knowledge base content aligned with product updates and customer needs

Core features of Ariglad

  1. AI-powered knowledge base article creation and updating

  2. Real-time synchronization with Zendesk, Slack, and product release notes

  3. Automatic identification of knowledge gaps from support interactions

  4. Seamless integration with existing CX/CX stacks

  5. SOC2 certified for data security

Ariglad Frequently Asked Questions

  • What is Ariglad?

    Ariglad is an AI-powered tool that automates the creation and updating of knowledge base articles by analyzing customer support tickets, product notes, and Slack conversations.

  • How does Ariglad work?

    Ariglad integrates with your existing support platforms and uses AI to identify knowledge gaps. It then generates suggestions for new articles and updates to existing ones, ensuring your knowledge base is always accurate and up-to-date.

  • Is my data secure with Ariglad?

    Yes, Ariglad is SOC2 certified, ensuring the highest level of security for your data.

  • How much does Ariglad cost?

    The pricing information is not available on the website. Please contact Ariglad for detailed pricing information.

Users who use Ariglad

  • Businesses with online knowledge bases or help centers

  • Customer support teams

  • Product managers

  • Marketing teams responsible for content marketing