Ariglad - Auto Update and Create Knowledge Base Articles
The first AI tool that auto-creates/updates your knowledge base from customer support tickets and product release notes.
Ariglad Introduction
Ariglad is an AI-powered tool designed to automate the process of creating and updating knowledge base articles. It integrates with customer support platforms like Zendesk and Slack, analyzing tickets and conversations to identify knowledge gaps. By automatically generating suggestions and updates for knowledge base content, Ariglad helps businesses maintain accurate and up-to-date information for their customers, reducing support tickets and improving customer satisfaction. Key features include real-time source synchronization, AI-powered content generation, and seamless integration with existing CX/CX stacks. Ariglad is SOC2 certified, ensuring the security of sensitive customer data.
Ariglad Use Cases
Reducing customer support tickets by providing self-service options
Improving customer satisfaction by offering accurate and up-to-date information
Streamlining knowledge management processes for support teams
Keeping knowledge base content aligned with product updates and customer needs
Core features of Ariglad
AI-powered knowledge base article creation and updating
Real-time synchronization with Zendesk, Slack, and product release notes
Automatic identification of knowledge gaps from support interactions
Seamless integration with existing CX/CX stacks
SOC2 certified for data security
Ariglad Frequently Asked Questions
What is Ariglad?
- Ariglad is an AI-powered tool that automates the creation and updating of knowledge base articles by analyzing customer support tickets, product notes, and Slack conversations.
How does Ariglad work?
- Ariglad integrates with your existing support platforms and uses AI to identify knowledge gaps. It then generates suggestions for new articles and updates to existing ones, ensuring your knowledge base is always accurate and up-to-date.
Is my data secure with Ariglad?
- Yes, Ariglad is SOC2 certified, ensuring the highest level of security for your data.
How much does Ariglad cost?
- The pricing information is not available on the website. Please contact Ariglad for detailed pricing information.
Users who use Ariglad
Businesses with online knowledge bases or help centers
Customer support teams
Product managers
Marketing teams responsible for content marketing