Gofer
Gofer - Customer support done diffrently
Empower Your Support Team with Gofer: Streamline Conversations, Analyze Sentiments, and Elevate Performance in Real-Time
Gofer Introduction
Gofer is an AI-powered customer support platform that helps businesses streamline their support operations and improve agent performance. It offers features such as personalized coaching, thread summarization, sentiment analysis, suggested responses, performance reports, issue categorization, agent assessment, and integration with popular support apps. Gofer aims to resolve common customer support challenges by providing a cost-effective and scalable solution.
Gofer Use Cases
Improving support agent training
Getting a quick overview of customer conversations
Analyzing customer sentiment
Speeding up response times
Tracking and assessing agent performance
Core features of Gofer
AI Personalized Coaching
Thread summarization
Sentiment Analysis
Integrate with your favorite tools
Suggested Responses
Perfromance reports
Issue categorization
Agent assessment
Gofer Frequently Asked Questions
What is Gofer?
Gofer is an AI-powered customer support platform designed to streamline support operations and enhance agent performance.
How does Gofer work?
Gofer integrates with your existing support apps, analyzes customer conversations, and provides insights and tools to improve agent efficiency and customer satisfaction.
Is my data safe with Gofer?
You can find information about Gofer's privacy policy by visiting the 'Privacy Policy' link in the website's footer.
How much does Gofer cost?
Gofer offers different pricing plans to suit various needs. You can explore the pricing details on their website in the 'Pricing' section.
Users who use Gofer
Businesses looking to improve customer support efficiency
Support team managers
Customer support agents